Policies

Ingredients and Allergies

Licensed Images

Due to copyright, I cannot create cookies with licensed images or text. For example, I could not include a football teams logo, however I could create a general football themed set. Some examples of licensed content is characters, logos, etc. Feel free to contact me to check before placing your order.

Shipping Terms and Conditions: 

Once cookies are shipped, I cannot control the handling via USPS or UPS and will not be responsible for delays, loss or damage. Due to national shipping delays, you may want to order for the weekend before your event or upgrade to express shipping. However, I cannot guarantee delivery dates. Please consider ordering extra to account for any damage in shipping. Once cookies are finished they will be mailed via your chosen shipping provider. I take great care to individually seal cookies in bags and then wrap each one in bubble wrap. Cookies are then placed in a box, bubble wrapped again and then placed in a larger box to be shipped. 

Timeline

All cookies are made to order so please allow 2 weeks for me to create and decorate your cookies and an additional 3 days for them to ship. Cookies are shipped via USPS priority mail, but I cannot control their shipping time. If you are ordering more than 6 dozen cookies, please contact me in advance to make sure that I have the availability for a large order.

Cancellations or returns

Due to the fact that these are custom cookies, I do not accept cancellations or returns.